Frequently Asked Questions
Everything you need to know about our paper goods and home accessories.
Where are your products manufactured?
Our paper products are designed and printed in France on high-quality FSC-certified paper, ensuring both aesthetic beauty and environmental responsibility.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within Europe and 7-14 business days for international orders, depending on your location and customs processing.
What is your return policy?
We accept returns on unused and unopened items within 14 days of delivery. Please note that personalized items and sale goods are final sale.
Do you offer wholesale opportunities?
Yes, we love partnering with boutiques and retailers worldwide. Please contact our sales team through the 'Wholesale' link in the footer for more information.
Is your packaging eco-friendly?
Sustainability is core to our brand. We use plastic-free packaging whenever possible and our clear sleeves are made from compostable cornstarch.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.